Refunds / Cancellations

This page explains the refund policy of products and services purchased from All products & services sold via this website or any website containing the brand will adhere to the following policies. Payment Errors
If any customer trying to purchase a product on our platform encounters a payment gateway error, he/she will be eligible for a full refund. If the customer pays but was not able to complete the automatic transaction process, or if the customer paid twice for the same product, a 100% refund will be issued.

Digital Products
Digital products which include information products, online video tutorials, ebooks, courses, online webinars, and so on can have a refund in the following cases:

  •  A digital product is not delivered within 7 days of payment

We accept to give a 100% refund on lack of satisfaction subject to the following terms:

  • The customer/student should have consumed at least 30% of the digital product. If there are valid reasons for lack of satisfaction, a refund will be issued after a review.

  • Refunds will not be issued after a customer purchases a digital product and wants to immediately get a refund stating vague reasons like:

    • Purchased somewhere else

    • Not satisfied with the product (without consuming the product)

    • Changed mind

    • We also issue reverse scholarships, a partial or full refund of the fees/price paid for a digital product depending on the merits of the customer/student. High-performing students get reverse scholarships from time to time.

If you have any questions or want amendments to this policy, please email us at


It is important to ensure that all payments are made in favour of Bezalel and Aholiab Pvt. Ltd. to avoid any payment discrepancies. It is also recommended to make payments through the secure official website